Overview
Amwell is one of the largest and most established telehealth platforms in the United States, offering comprehensive healthcare services including mental health therapy, psychiatry, and urgent care. Unlike subscription-based therapy platforms, Amwell operates on a pay-per-visit model with broad insurance acceptance across 55+ major carriers.
Founded in 2006, Amwell connects patients with board-certified, state-licensed healthcare providers available 24/7, 365 days a year. The platform is particularly strong for those with insurance coverage, as many visits are covered at standard copay rates.
Pricing (2025)
Therapy
- Master’s Level Therapist: $109 per 45-minute session
- Doctoral Level Therapist: $129 per 45-minute session
- With Insurance: Often just your standard copay ($20-50 typical)
Psychiatry
- Initial Consultation: $279 for 45-minute assessment
- Follow-up Visits (15 min): $109
- Follow-up Visits (30 min): $169
- With Insurance: Copay rates apply if covered
Additional Services
- Urgent Care: $79 per visit (for general health concerns)
No Subscription Fees: You only pay when you schedule and attend appointments. No monthly commitments or recurring charges.
What Amwell Treats
Mental Health Services
- Anxiety disorders: Generalized anxiety, social anxiety, panic attacks
- Depression: Major depressive disorder, persistent low mood
- Stress management: Work stress, life transitions, burnout
- Relationship issues: Individual and couples therapy available
- Grief and loss: Bereavement counseling
- ADHD: Assessment and non-stimulant treatment options
Important Limitation
Like most telehealth platforms, Amwell does not prescribe controlled substances including:
- Stimulant ADHD medications (Adderall, Ritalin)
- Benzodiazepines (Xanax, Ativan, Klonopin)
- Opioid pain medications
Insurance Coverage
Amwell works with 55+ insurance companies including:
- Aetna
- Anthem
- Blue Cross Blue Shield
- Cigna
- United Healthcare
- Medicare Advantage plans
- Many state Medicaid programs
How it works:
- Check if your insurance is accepted on Amwell’s website
- Enter your insurance information during registration
- Pay your standard copay at time of service ($20-75 typical)
- Amwell bills your insurance directly
For out-of-network plans, you can request a receipt for potential reimbursement.
How It Works
- Download app or visit website: Available on iOS, Android, and web browsers
- Create account: Enter basic information and insurance details
- Choose provider: Browse therapists/psychiatrists by specialty, credentials, and availability
- Schedule appointment: 24/7 availability, often same-day appointments
- Attend video visit: Secure, HIPAA-compliant video sessions from any device
- Follow-up care: Schedule additional visits as needed, no subscription required
Mobile App Features
- 4.9-star rating on Apple App Store
- 4.3-star rating on Google Play (8,000+ reviews)
- Browse and select providers by specialty
- Schedule, reschedule, or cancel appointments
- Video visit functionality with high-quality streaming
- View visit history and medical records
- Manage insurance and payment information
- Prescription delivery tracking
When to Use Amwell vs Subscription Services
Amwell is better if you:
- ✅ Have insurance that covers telehealth
- ✅ Need occasional therapy (not weekly ongoing sessions)
- ✅ Want flexibility without monthly commitments
- ✅ Value 24/7 provider availability
- ✅ May also need urgent care for general health issues
Subscription services (BetterHelp/Talkspace) better if you:
- ❌ Need weekly ongoing therapy (subscription more cost-effective)
- ❌ Don’t have insurance or insurance doesn’t cover telehealth
- ❌ Want unlimited messaging between sessions
- ❌ Prefer predictable monthly costs
Who It’s Best For
✅ Good fit if you:
- Have health insurance that covers mental health telehealth
- Need flexible appointment scheduling without subscriptions
- Want access to both therapy and psychiatry services
- Value established, well-reviewed healthcare platform
- May benefit from urgent care access for other health needs
❌ Not ideal if you:
- Need weekly therapy without insurance (subscription services cheaper)
- Require controlled substance prescriptions
- Have a mental health emergency (call 988 or 911)
- Prefer very low-cost options ($60-100/month range)
Bottom Line
Rating: 4.5/5 - Amwell is best for men with health insurance who want high-quality, flexible mental health care without subscription commitments. The pay-per-visit model and broad insurance acceptance make it potentially the most affordable option for insured patients, with visits often costing just a $20-50 copay. The 24/7 availability and highly-rated mobile app add significant convenience.
Key Differentiator: With 55+ insurance partners and no subscription fees, Amwell offers the most insurance-friendly telehealth option. For insured patients needing occasional therapy or psychiatry, this often beats subscription services on cost and flexibility.