general

First Telehealth Visit for Men's Health

What to Expect

Written by Kai Nakano, Health Journalist & Men's Health Specialist
Published March 7, 2024
Medically reviewed by Dr. Amara Okonkwo, PharmD, BCPS - Clinical Pharmacotherapy Specialist

Before Your Appointment

Choose Your Service

Popular men’s health telehealth platforms:

  • Hims, Ro (comprehensive services)
  • BlueChew (ED-focused)
  • Keeps (hair loss)
  • Hone Health, Vault Health (TRT)
  • Talkspace, BetterHelp (mental health)

Create Account and Profile

You’ll need to provide:

  • Basic information (name, age, address)
  • Medical history
  • Current medications
  • Allergies
  • Health conditions

Be honest—your information is confidential and necessary for safe prescribing.

Prepare Your Information

Have ready:

  • List of current medications (including supplements)
  • List of health conditions
  • Recent blood pressure (if you know it)
  • Any recent lab results
  • Insurance information (if using insurance)

The Consultation Process

Step 1: Health Questionnaire (5-15 minutes)

Typical questions for ED treatment:

  • How long have you experienced ED?
  • How often does it occur?
  • Do you have morning erections?
  • Any cardiovascular issues?
  • Current medications?
  • Do you take nitrates? (Critical—can’t use ED meds with nitrates)

For hair loss:

  • When did hair loss start?
  • Family history of baldness?
  • Pattern of loss?
  • Previous treatments tried?

For TRT:

  • Symptoms (fatigue, low libido, etc.)?
  • Duration of symptoms?
  • Previous testosterone testing?
  • Interest in fertility?

Step 2: Medical Review (24-48 hours typical)

Licensed physician or provider reviews your information:

  • Assesses if treatment is appropriate
  • Checks for contraindications
  • May request additional information
  • Determines dosage

You’ll receive:

  • Approval or denial
  • Prescription (if approved)
  • Treatment recommendations
  • Follow-up instructions

Step 3: Prescription and Delivery

If approved:

  • Prescription sent to pharmacy
  • Medication shipped to your address
  • Arrives in 2-5 days typically
  • Discreet, unmarked packaging

What Questions Will They Ask?

ED Consultation

Sexual health:

  • Frequency of erection difficulties
  • Ability to achieve vs maintain erections
  • Morning erections?
  • Libido (sex drive) normal or reduced?

Cardiovascular health:

  • High blood pressure?
  • Heart disease or chest pain?
  • Taking nitrates or heart medications?
  • Recent heart attack or stroke?

Other medications:

  • Alpha-blockers (for prostate)?
  • Blood thinners?
  • Other ED treatments?

Lifestyle:

  • Smoking?
  • Alcohol use?
  • Drug use?

Hair Loss Consultation

  • When did thinning start?
  • Pattern (crown, temples, diffuse)?
  • Family history?
  • Tried treatments before?
  • Any scalp conditions?
  • Taking any medications?

TRT Consultation

  • Symptoms and duration?
  • Energy levels, libido, mood?
  • Previous testosterone testing?
  • Fertility concerns?
  • History of prostate issues?
  • Current health conditions?

Will I Talk to a Real Doctor?

Yes, but the interaction varies:

Asynchronous (most common):

  • You fill out questionnaire
  • Doctor reviews independently
  • Prescribes if appropriate
  • Can message with questions

Synchronous (some services):

  • Video or phone call with provider
  • Real-time conversation
  • More expensive
  • More personal

Both are legitimate—licensed providers review all cases.

What If I’m Denied?

Reasons for denial:

  • Contraindications (e.g., taking nitrates with ED meds)
  • Underlying condition requiring in-person evaluation
  • Insufficient information provided
  • Treatment not medically appropriate

If denied:

  • You’ll receive explanation
  • May be asked to provide more information
  • May be referred to in-person doctor
  • Can try different service or approach

Denials are for your safety.

How Long Until I Get Medication?

Timeline:

  • Consultation: 5-15 minutes to complete
  • Medical review: 24-48 hours typically
  • Pharmacy processing: 1-2 days
  • Shipping: 2-5 days

Total: 3-7 days from consultation to receiving medication

Some services offer expedited shipping for faster delivery.

Cost of First Visit

Most telehealth services:

  • Consultation: Free or $20-50
  • Medication cost: Varies by treatment
    • ED: $20-80/month typical
    • Hair loss: $25-70/month
    • TRT: $129-599/month

Many services offer first-time discounts.

Privacy and Discretion

Your consultation is:

  • HIPAA-compliant and confidential
  • Reviewed only by licensed providers
  • Stored securely

Medication delivery:

  • Plain, unmarked packaging
  • No indication of contents
  • Discrete billing on credit card statement

Your information is never shared without consent.

Tips for a Successful First Visit

  1. Be honest about health history and medications
  2. Don’t hide conditions—doctors need complete picture
  3. Ask questions if anything is unclear
  4. Have recent health info ready (blood pressure, etc.)
  5. Set realistic expectations—treatment takes time to work
  6. Follow instructions for medication use

After Your First Visit

Starting Treatment

ED medications:

  • Take 30-60 minutes before sex
  • Don’t exceed recommended dose
  • Effects last 4-6 hours (sildenafil) or 36 hours (tadalafil)

Hair loss:

  • Take daily consistently
  • Results take 3-6 months
  • Must continue long-term

TRT:

  • Follow dosing schedule precisely
  • Track symptoms
  • Blood work every 3-6 months

Follow-Up Care

Most services provide:

  • Unlimited messaging with providers
  • Easy prescription refills
  • Dose adjustments as needed
  • Ongoing monitoring

You can message anytime with questions or concerns.

The Bottom Line

Your first telehealth visit will be:

  • Quick and convenient (5-15 min questionnaire)
  • Confidential and secure
  • Reviewed by licensed provider
  • Result in prescription if appropriate
  • Medication delivered in 3-7 days

The process is simple, private, and effective for most men’s health concerns.

Ready to get started? Choose a reputable service and complete your consultation today.


Always use licensed telehealth services with real healthcare providers. Avoid sites that don’t require consultations.

Kai Nakano

Health Journalist & Men's Health Specialist

Medical review by Dr. Amara Okonkwo, PharmD, BCPS - Clinical Pharmacotherapy Specialist

View full profile →

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telehealth first visit mens health
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