First Telehealth Visit for Men's Health
What to Expect
Before Your Appointment
Choose Your Service
Popular men’s health telehealth platforms:
- Hims, Ro (comprehensive services)
- BlueChew (ED-focused)
- Keeps (hair loss)
- Hone Health, Vault Health (TRT)
- Talkspace, BetterHelp (mental health)
Create Account and Profile
You’ll need to provide:
- Basic information (name, age, address)
- Medical history
- Current medications
- Allergies
- Health conditions
Be honest—your information is confidential and necessary for safe prescribing.
Prepare Your Information
Have ready:
- List of current medications (including supplements)
- List of health conditions
- Recent blood pressure (if you know it)
- Any recent lab results
- Insurance information (if using insurance)
The Consultation Process
Step 1: Health Questionnaire (5-15 minutes)
Typical questions for ED treatment:
- How long have you experienced ED?
- How often does it occur?
- Do you have morning erections?
- Any cardiovascular issues?
- Current medications?
- Do you take nitrates? (Critical—can’t use ED meds with nitrates)
For hair loss:
- When did hair loss start?
- Family history of baldness?
- Pattern of loss?
- Previous treatments tried?
For TRT:
- Symptoms (fatigue, low libido, etc.)?
- Duration of symptoms?
- Previous testosterone testing?
- Interest in fertility?
Step 2: Medical Review (24-48 hours typical)
Licensed physician or provider reviews your information:
- Assesses if treatment is appropriate
- Checks for contraindications
- May request additional information
- Determines dosage
You’ll receive:
- Approval or denial
- Prescription (if approved)
- Treatment recommendations
- Follow-up instructions
Step 3: Prescription and Delivery
If approved:
- Prescription sent to pharmacy
- Medication shipped to your address
- Arrives in 2-5 days typically
- Discreet, unmarked packaging
What Questions Will They Ask?
ED Consultation
Sexual health:
- Frequency of erection difficulties
- Ability to achieve vs maintain erections
- Morning erections?
- Libido (sex drive) normal or reduced?
Cardiovascular health:
- High blood pressure?
- Heart disease or chest pain?
- Taking nitrates or heart medications?
- Recent heart attack or stroke?
Other medications:
- Alpha-blockers (for prostate)?
- Blood thinners?
- Other ED treatments?
Lifestyle:
- Smoking?
- Alcohol use?
- Drug use?
Hair Loss Consultation
- When did thinning start?
- Pattern (crown, temples, diffuse)?
- Family history?
- Tried treatments before?
- Any scalp conditions?
- Taking any medications?
TRT Consultation
- Symptoms and duration?
- Energy levels, libido, mood?
- Previous testosterone testing?
- Fertility concerns?
- History of prostate issues?
- Current health conditions?
Will I Talk to a Real Doctor?
Yes, but the interaction varies:
Asynchronous (most common):
- You fill out questionnaire
- Doctor reviews independently
- Prescribes if appropriate
- Can message with questions
Synchronous (some services):
- Video or phone call with provider
- Real-time conversation
- More expensive
- More personal
Both are legitimate—licensed providers review all cases.
What If I’m Denied?
Reasons for denial:
- Contraindications (e.g., taking nitrates with ED meds)
- Underlying condition requiring in-person evaluation
- Insufficient information provided
- Treatment not medically appropriate
If denied:
- You’ll receive explanation
- May be asked to provide more information
- May be referred to in-person doctor
- Can try different service or approach
Denials are for your safety.
How Long Until I Get Medication?
Timeline:
- Consultation: 5-15 minutes to complete
- Medical review: 24-48 hours typically
- Pharmacy processing: 1-2 days
- Shipping: 2-5 days
Total: 3-7 days from consultation to receiving medication
Some services offer expedited shipping for faster delivery.
Cost of First Visit
Most telehealth services:
- Consultation: Free or $20-50
- Medication cost: Varies by treatment
- ED: $20-80/month typical
- Hair loss: $25-70/month
- TRT: $129-599/month
Many services offer first-time discounts.
Privacy and Discretion
Your consultation is:
- HIPAA-compliant and confidential
- Reviewed only by licensed providers
- Stored securely
Medication delivery:
- Plain, unmarked packaging
- No indication of contents
- Discrete billing on credit card statement
Your information is never shared without consent.
Tips for a Successful First Visit
- Be honest about health history and medications
- Don’t hide conditions—doctors need complete picture
- Ask questions if anything is unclear
- Have recent health info ready (blood pressure, etc.)
- Set realistic expectations—treatment takes time to work
- Follow instructions for medication use
After Your First Visit
Starting Treatment
ED medications:
- Take 30-60 minutes before sex
- Don’t exceed recommended dose
- Effects last 4-6 hours (sildenafil) or 36 hours (tadalafil)
Hair loss:
- Take daily consistently
- Results take 3-6 months
- Must continue long-term
TRT:
- Follow dosing schedule precisely
- Track symptoms
- Blood work every 3-6 months
Follow-Up Care
Most services provide:
- Unlimited messaging with providers
- Easy prescription refills
- Dose adjustments as needed
- Ongoing monitoring
You can message anytime with questions or concerns.
The Bottom Line
Your first telehealth visit will be:
- Quick and convenient (5-15 min questionnaire)
- Confidential and secure
- Reviewed by licensed provider
- Result in prescription if appropriate
- Medication delivered in 3-7 days
The process is simple, private, and effective for most men’s health concerns.
Ready to get started? Choose a reputable service and complete your consultation today.
Always use licensed telehealth services with real healthcare providers. Avoid sites that don’t require consultations.
Kai Nakano
Health Journalist & Men's Health Specialist
Medical review by Dr. Amara Okonkwo, PharmD, BCPS - Clinical Pharmacotherapy Specialist
View full profile →