Overview
Henry Meds is a telehealth platform specializing in affordable weight loss and hormone therapy, offering compounded GLP-1 medications (semaglutide and tirzepatide) at some of the lowest prices in the industry. Founded with a mission to make weight loss medications accessible without insurance, Henry Meds provides both injectable and oral formulations starting at just $149/month - significantly cheaper than competitors.
While Henry Meds excels at affordability and medication variety, the company has faced criticism for delivery delays, billing inconsistencies, and customer service issues. Despite a 4.0/5 rating from thousands of customers, the company holds an F rating on the Better Business Bureau (not accredited), primarily due to unresolved complaints about operational problems.
Pricing (2025)
Weight Loss (GLP-1 Medications)
Compounded Semaglutide (generic Ozempic/Wegovy):
- Injectable: $297/month ($247 first month)
- Oral drops or tablets: $249/month ($199 first month)
Compounded Tirzepatide (generic Mounjaro/Zepbound):
- Injectable: $349/month ($299 first month)
- Oral dissolvable tablets: $349/month ($299 first month)
Testosterone Replacement Therapy
- TRT: $129/month ($79 first month)
- Compounded testosterone (injection or oral options)
What’s Included:
- Telehealth provider consultations
- Medication cost
- Ongoing medical support
- 2-day shipping (after processing)
- No membership or subscription fees beyond medication cost
Money-Back Guarantee: 30-day, no-questions-asked refund policy
How It Works
- Complete online assessment: Medical intake questionnaire (15-20 minutes)
- Provider consultation: Live video visit or asynchronous online assessment
- Get prescription: If medically appropriate, provider prescribes GLP-1 medication
- Choose medication format: Injectable or oral (tablets/drops)
- Receive medication: 3-4 business days processing + 2-day shipping (8-10 days total)
- Ongoing support: Regular check-ins with medical team
⚠️ Important: Delivery times often exceed estimates - delays are the #1 customer complaint.
Medication Options
Semaglutide (Same active ingredient as Ozempic/Wegovy)
Injectable:
- Self-administered once weekly with small needle
- Doses escalate gradually: 0.25mg → 0.5mg → 1mg → 2.4mg
- $297/month
Oral (tablets or drops):
- Daily administration - no needles
- Up to 360mg compounded tablets per 60-day supply
- $249/month
Tirzepatide (Same active ingredient as Mounjaro/Zepbound)
Injectable:
- Once-weekly injection
- Often more effective than semaglutide for weight loss
- $349/month
Oral (dissolvable tablets):
- Daily 5mg or less tablets
- 60 tablets delivered every 60 days
- $349/month
Important: Compounded vs Brand-Name
Henry Meds uses compounded medications, not FDA-approved brand drugs:
✅ Advantages:
- Significantly cheaper ($149-349 vs $1000+/month for brand Ozempic/Wegovy)
- Customizable dosing
- Available without insurance
⚠️ Considerations:
- Compounded drugs do not undergo FDA pre-market review or approval
- Mixed at 503(A) compounding pharmacies or 503(B) outsourcing facilities
- Patient-specific medications prescribed based on medical assessment
- Quality varies by compounding pharmacy
Clinical Effectiveness
Weight Loss Results
GLP-1 medications like semaglutide and tirzepatide are clinically proven to support:
- 15-20% body weight loss on average (with lifestyle changes)
- Reduced appetite and increased satiety
- Improved blood sugar control
- Cardiovascular health benefits
How GLP-1 Medications Work
- Mimic natural GLP-1 hormone
- Slow gastric emptying (feel fuller longer)
- Reduce appetite signals in brain
- Improve insulin secretion
Eligibility
Henry Meds typically requires:
- BMI ≥ 30, OR
- BMI ≥ 27 with weight-related health condition (diabetes, high blood pressure, etc.)
- No contraindications (thyroid cancer history, pancreatitis, etc.)
Availability & Restrictions
Available in: 41 U.S. states
NOT available in:
- Alabama (AL)
- Alaska (AK)
- Arkansas (AR)
- Hawaii (HI)
- Louisiana (LA)
- Mississippi (MS)
- Missouri (MO)
- South Carolina (SC)
- West Virginia (WV)
Customer Experience Issues
Common Complaints (Per BBB & Reviews)
❌ Delivery Delays:
- “Pervasive delays” most frequently reported issue
- Medication arrives later than promised
- Can disrupt treatment adherence
- Company aware but hasn’t fully resolved
❌ Billing Issues:
- Confusion around subscription charges
- Unexpected billing dates
- Difficulty obtaining refunds despite 30-day policy
❌ Customer Service:
- Inconsistent response times
- “Cut-and-paste platitudes” in responses
- Lack of follow-through on complaints
- Mixed reviews: some praise, many frustrated
✅ What Works Well:
- Affordability (consistently praised)
- Clinical staff quality (knowledgeable, caring)
- Product effectiveness (GLP-1 medications work)
- Medication variety (oral and injectable options)
BBB Rating: F (Not Accredited)
The F rating reflects:
- Pattern of unresolved complaints
- Delivery and billing issues
- Company awareness without adequate corrective action
- However, many customers still report positive outcomes
Henry Meds vs Competitors
Henry Meds vs Hims/Ro
- Henry Meds: Lower prices ($249-349), oral options, operational issues
- Hims/Ro: Higher prices ($$$), better customer service, faster shipping
Henry Meds vs LifeMD
- Henry Meds: Cheaper ($249-349 vs $$$), more format options (oral/injectable)
- LifeMD: Accepts Medicare (unique), better BBB rating
Henry Meds vs Traditional Ozempic
- Henry Meds: $249-297/mo compounded, no insurance, oral option available
- Brand Ozempic: $1000+/mo, insurance may cover, FDA-approved
Who It’s Best For
✅ Good fit if you:
- Want the absolute lowest GLP-1 medication prices
- Prefer oral medication over injections
- Don’t have insurance or insurance doesn’t cover weight loss drugs
- Can tolerate potential delivery delays
- Have realistic expectations about customer service
- Meet BMI and health eligibility criteria
❌ Not ideal if you:
- Live in one of the 9 excluded states
- Need guaranteed on-time medication delivery
- Require responsive, reliable customer support
- Prefer FDA-approved brand-name medications
- Have urgent weight loss timeline
Bottom Line
Rating: 4.0/5 - Henry Meds offers the most affordable GLP-1 weight loss medications available, with unique oral options that eliminate needles. For budget-conscious men willing to navigate occasional operational hiccups, Henry Meds provides genuine access to effective weight loss treatment at a fraction of competitors’ prices.
However, the F BBB rating and persistent delivery/billing complaints are real concerns. The company acknowledges these issues but hasn’t fully resolved them, showing “blatant disregard for accountability” according to some critics.
Best for: Men prioritizing affordability over convenience, who can tolerate delivery delays and customer service inconsistencies in exchange for saving hundreds of dollars monthly on GLP-1 medications.
Not recommended for: Those requiring reliable delivery timelines or responsive customer support. Consider Hims, Ro, or LifeMD if operational excellence matters more than lowest price.
Key Differentiator: Industry-leading low prices ($149-349/month) for compounded GLP-1 medications with both oral and injectable formats - making effective weight loss treatment accessible without insurance.
Important Note: As of April 2025, FDA may restrict compounded semaglutide availability due to brand-name supply recovery. Verify current availability when ordering.